How to Configure Access to Gmail in Sycamore

  1. Login to your Sycamore school site
  2. From the options on the left select Email
  3. From the drop-down menu select Accounts
  4. Select New Account near the top right-hand corner of the window
    1. Fill in the blanks as follows:
      1. Status: Enabled
      2. Primary Account: Checked
      3. Account Name: Your preference – first name last name is a good idea
      4. Email Address: Your email address
      5. IMAP Server
        1. Server:
        2. Port: 993
        3. Security: SSL
      6. SMTP Server
        1. Server:
        2. Port: 465
        3. Security: SSL
      7. Settings
        1. Username: Your email address
        2. Password: Your Google email password
  5. Select Add near the bottom of the window
  6. From the options on the left select Inbox
  7. After a few seconds a view of your Gmail inbox will appear along with any folders you have created



In order for Sycamore to access your Google account a couple configuration changes need to be made in Google:


  1. Login to your Gmail account
  2. Select the Gear icon near the upper right-hand corner of the window
  3. From the drop-down menu select Settings
  4. From the options available near the top of the window select Forwarding and POP/IMAP
  5. Make sure the radio button next to Enable IMAP is selected
    1. If it is not selected, click on the radio button
    2. Scroll to the bottom of the window and select Save Changes
  6. In the address bar clear out any website information and enter:
  7. Select Sign-in & security
  8. Scroll down the page nearly to the bottom and move the slider to right next to allow less secure apps

How to Find Recently Edited Files on a Mac or Mac Server

Have you ever wondered, “Is anyone still using this folder?” or thought, “I know I saved a file here yesterday but I can’t find it.” Here is a handy way to find the files located in that directory:

1. Open Terminal

2. type “sudo find /users/bob/ -type f -mtime -3 -ls”

3. replace /users/bob/ with the directory you want to search in.

-type f means “files”
-mtime -3 means “within the last three days”
-ls means show detailed information about the files, including path, owner, and last person who edited the file

How to Set Up Email Forwarding in the Google Admin Console

We recently had a customer ask us to forward all of their incoming email to a coworker while they were on vacation. While users can set up forwarding in their Gmail account, there is also a way for administrators to set it up in Google Admin.

  1. Log in to Google Admin.
  2. Go to Apps > G Suite > Gmail > Advanced settings
  3. Scroll down to or search for Routing
  4. Hover over routing and select Add Another
  5. Picture1
  6. Under Routing, name the setting you are going to create.
  7. Select Inbound, Outbound, Internal – sending, and Internal – receiving
  8. Under Envelope filter, select Only affect specific envelope recipients
  9. Enter the email address you want to be forwarded.
  10. Picture2
  11. Scroll Down and select Add more recipients
  12. Enter the email address you want to forward to and click SAVE
  13. Click ADD SETTING
  14. Picture3
  15. Click SAVE again at the bottom right of the page.

How to Change the Background on Your Apple TV to Your Own Photos

If you want to change your Apple TV background to one of your own photos, follow these steps.

On Your Computer:

  1. Open iTunes
  2. Click File > Home Sharing > Turn on Home-Sharing
  3. Screen Shot 2018-08-02 at 3.34.20 PM
  4. Enter your Apple ID credentials
  5. Go back to File > Home Sharing > Choose Photos to Share with Apple TV…
  6. Choose the picture you want as your background

On your Apple TV:

Screen Shot 2018-08-02 at 3.35.39 PM

  1. Turn on your Apple TV and go to Settings
  2. Click General > Screensaver > Type > Homesharing
  3. Enter the same Apple ID you entered on iTunes
  4. Choose your photo

Screen Shot 2018-08-02 at 2.56.27 PM

Note: Each Apple TV needs a separate Apple ID to change the background

Turn auto-login On/Off on Windows

Auto-login is a helpful option for a monitoring system that you do not want to turn off. However, it is unsafe for company computers that hold sensitive information to automatically log in.

To turn this function on or off:

  • Press Control + R (or find Run)
  • Type netpliz and Enter

Screen Shot 2018-08-02 at 2.42.16 PM

  • Uncheck “Users must enter a name and password to use this computer” for auto-login
  • Keep it checked to require a password

Screen Shot 2018-08-02 at 2.42.34 PM

How to Wipe a Chromebook

How to Wipe a Chromebook

Open the Chromebook

  1. Press ESC + Picture1+ POWER. The screen displays a yellow exclamation point (!).
  2. Press CTRL + D to begin dev mode, then ENTER. The screen displays a red exclamation point. This process may take 15 minutes.
  1. Press CTRL + D. The Chromebook deletes its local data, returning to its initial state. The deletion takes approximately 15 minutes.
  2. When the transaction completes, press the spacebar, then press ENTER to return to verified mode.
  3. Chromebook will restart
  4. Join the Chromebook to the wireless network
  5. Turn on the Chrome device and follow the onscreen instructions until you see the sign on screen. Do not sign in yet.
  6. Before signing in to the Chrome device, press the key combination Ctrl-Alt-E. The enrollment screen appears.
  7. Enter the username and password from your Google admin welcome letter, or the username and password for an existing Google Apps user on your account.
  8. Click Enroll device. You will receive a confirmation message that the device has been successfully enrolled.


How to Trace an email in Google


To trace an email’s information and IP address in Google, you will need Google Admin privileges. Here are the steps:

In Gmail

  • Open the message you want to trace
  • Click the dropdown arrow on the right and click “Show original”
  • Copy the green Message ID to your clipboard

In Google Admin

  • Go to Reports > Audit > Email Log Search
  • Paste the Message ID you copied into the Message ID Field

Message in Microsoft Outlook – “There are more items in this folder on the server”

Do you see this message occasionally in Microsoft Outlook?


This happens when Outlook is configured to download only newer messages (usually 12 months). If you want your old emails to stay available offline, adjust “Mail to keep offline” to All:

  1. Start Outlook.
  2. On the File tab, click Account Settings, and then click Account Settings.
  3. On the E-mailtab, double-click your Microsoft Exchange account.
  4. In the Change Accountdialog box, drag the Mail to keep offline slider to the desired number of months or to All to synchronize all email messages.


5. On the File tab, click Account Settings, and then click Account Settings

6. On the E-mail tab, double-click your Microsoft Exchange account

7. In the Change Account dialog box, drag the Mail to keep offline slider to the desired number of months or to All to synchronize all email messages.